Navigating Life’s Challenges
Support to help you move forward.
Explore the benefits that can help you steady yourself during tough moments.
Life doesn’t always go as planned, and it’s normal to feel unsure about where to turn. Find the resources that can support your physical, emotional, and financial well-being during difficult moments. Whether you’re managing a health issue, navigating family strain, or facing financial pressure, you’ll find guidance to help you move forward.
Your First Stop for Support
The Mental Wellness Program connects you with confidential counseling, resources, and guidance to help you manage stress, family issues, financial concerns, and more. It’s you first stop for support when life feels overwhelming.
How You’re Supported
- Talk with a counselor for support with stress, anxiety, grief, family strain, or other emotional challenges.
- Get practical guidance for navigating work, family, legal, or financial concerns.
- Access 24/7 support when you need help right away or aren’t sure where to begin.
- Use digital tools and resources to help you stay grounded and manage day-to-day challenges.
Medical Plans
Caltech’s medical plans connect you to the care, specialists, and treatment you need when you’re managing an illness or injury.
How You’re Supported
- Find in-network doctors and specialists who can help diagnose and treat your condition.
- Access coverage for office visits, tests, procedures, and ongoing care.
- Get support quickly when you need it most with virtual care.
Prescription Drug Coverage
With any of Caltech’s medical plans, you automatically have access to prescription drug coverage, including generics, brand-name drugs, and specialty medications.
How You’re Supported
- Stay on track with the medications you rely on.
- Use mail-order options for convenience and cost savings.
Medical Plan Assistance
Included Health offers a personalized care navigation service that helps you understand your coverage, compare care options, and make informed decisions about your treatment.
How You’re Supported
- Get help reviewing treatment options and understanding what’s covered.
- Receive guidance on finding high-quality providers for your condition.
- Access support for navigating tests, referrals, and follow-up care.
Anthem Concierge
If you have an Anthem medical plan, your concierge helps you navigate your benefits, find care, and resolve your questions so you can focus on your health.
How You’re Supported
- Makes it easier to coordinate ongoing care, and understand coverage for tests and treatments.
- Stay ahead of costs related to long-term management with guidance from the concierge.
- Receive assistance from a pharmacy concierge to find lower-cost medications and set up mail-order prescriptions.
Spending and Savings Accounts
An HSA or FSA helps you manage the cost of care by using pre-tax dollars for eligible medical expenses.
How You’re Supported
- Use funds to pay for doctor visits, prescriptions, and supplies.
- Make your care more affordable during a health challenge.
Diagnosed with a chronic condition?
If you’ve been diagnosed with a chronic health condition, you’ll find access to resources on a dedicated page to provide support with managing your situation.
How You’re Supported
- Learn how your benefits work together to support ongoing care.
- Get guidance for navigating care, medications, and costs.
Community Resources
WorkLife@caltech offers you additional resources to maintain work-life balance.
How You’re Supported
- Access to monthly, on-campus pet therapy.
- Attend community resource fairs.
- Find training and professional development opportunities
Headway and Rula
If you’re enrolled in a Caltech Anthem medical plan, you have free access to Headway and Rula. These resources connect you with in-network therapists and counselors who can support you through stress, anxiety, and other emotional challenges.
How You’re Supported
- Find licensed therapists who specialize in what you’re experiencing.
- Access virtual or in-person appointments that fit your schedule.
Mental Health Services provided by Kaiser
If you’re enrolled in a Caltech Kaiser medical plan, you can explore mental health support that complements the care you receive.
How You’re Supported
- Work with care teams who help coordinate your mental health needs.
- Get support for stress, anxiety, grief, or family-related challenges.
- Use digital tools, classes, and self-care resources to stay grounded.
Saving and Spending Accounts
Health Savings Accounts (HSAs) and Flexible Savings Account (FSAs) are tax-advantaged accounts that let you set aside pre-tax dollars to pay for eligible healthcare expenses. If you are enrolled in the Anthem High Deductible PPO Plan, you can open an HSA. All employees are eligible to open an FSA.
How You’re Supported
- Use pre-tax dollars to pay for eligible healthcare or dependent care expenses.
Financial Planning Support
Through our retirement provider, TIAA, you have access to a range of financial tools and resources designed to help you build confidence and strengthen long-term financial wellness.
How You’re Supported
- Get guidance on budgeting and long-term planning.
- Receive access to online tools and worksheets.
- Schedule a one-on-one consultation with a TIAA advisor at no cost.
Tuition Reimbursement
This benefit helps you continue your education or build new skills without taking on additional financial strain.
How You’re Supported
- Reduces the cost of eligible courses, certifications, or degree programs.
Public Service Loan Forgiveness
Caltech is a public service loan forgiveness eligible employer.
How You’re Supported
- Count your employment toward federal loan forgiveness requirements.
- Access information to understand eligibility and required documentation.
- Reduce long-term financial pressures tied to student loan debt.
Credit Union
The Caltech Employee Federal Credit Union provides banking services to the Caltech community and their families.
How You’re Supported
- Access to some of the most affordable loans in the nation.
- Participate in a fully-liquid, federally-insured savings account with dividends above most money market-type accounts compared to other financial institutions.
Time Off
You have access to generous time off for vacation, sick time, parental leave, bereavement, and more.
How You’re Supported
- Guidance to help you understand what time away you may qualify for and how to get started.
- Resources to help you plan your leave and prepare for your return.
- Connect with the EAP for confidential support and help navigating your options.
- Explore the resources on this page that match what you’re facing and bookmark any helpful resources for you to come back to later.
- Use tools from the benefits on this page that help you plan and stay organized.
- Review your time off or leave options if you need time away.