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Resources

Your benefits information center.

Your central place for guides, videos, contacts, policies, and plan documents to help you use and understand your benefits.

Insurance Companies

Plan Carrier / Vendor Group Number(s) Phone Website & Mobile App
Medical and Prescription Drug — Anthem Anthem HMO: 175104H200
High Deductible PPO: 175104M277
BlueCard (Outside CA): 175105M263
Owens Valley PPO: 175105M265
(866) 820-0765
M–F 8am–12am PT
anthem.com/ca/Caltech
Mobile App: Sydney Health
Medical and Prescription Drug — Kaiser Kaiser Southern California: 101829-1
Washington: 4918800
CA: (800) 464-4000
M–F 8am–5pm PT
WA: (888) 901-4636
M–F 8am–5pm PT
my.kp.org/Caltech
Mobile App: Kaiser Permanente
Dental — Delta Dental PPO (Enhanced) Delta Dental PPO (Enhanced) 3608-12001 (800) 765-6003
M–F 5am–5pm PT
deltadental.com/Caltech
Mobile App: Delta Dental Mobile App
Dental — Delta Dental PPO (Standard) Delta Dental PPO (Standard) 3608-2001 (800) 765-6003
M–F 5am–5pm PT
deltadental.com/Caltech
Mobile App: Delta Dental Mobile App
Dental — MetLife DHMO (Southern CA only) MetLife DHMO (Southern CA only) 136384-0001 (800) 880-1800
M–F 5am–8pm PT
metlife.com/info/caltech
Mobile App: MetLife US App
Vision Plan VSP 12250422-0300 (800) 877-7195
M–Sat 6am–5pm PT
caltech.vspforme.com
Mobile App: VSP Vision Care
Health Flexible Spending Account (FSA) HealthEquity N/A (866) 346-5800
Available 24/7
learn.healthequity.com/caltech
Mobile App: HealthEquity
Dependent Day Care FSA Account HealthEquity N/A (866) 346-5800
Available 24/7
learn.healthequity.com/caltech
Mobile App: HealthEquity
Health Savings Account (HSA) HealthEquity N/A (866) 346-5800
Available 24/7
learn.healthequity.com/caltech
Mobile App: HealthEquity
Basic Life Unum 943496 (800) 445-0402
M–F 5am–5pm PT
learn.unum.com/Caltech
Mobile App: MyUnum for Members
Basic Long-Term Disability (LTD) Unum 943497 (800) 985-2429
M–F 5am–5pm PT
learn.unum.com/Caltech
Mobile App: MyUnum for Members
Supplemental Life Insurance Unum 943496 (800) 445-0402
M–F 5am–5pm PT
learn.unum.com/Caltech
Mobile App: MyUnum for Members
Short-Term Disability (STD) Unum 943497 (800) 985-2429
M–F 5am–5pm PT
learn.unum.com/Caltech
Mobile App: MyUnum for Members
Accidental Death & Dismemberment (AD&D) Unum 943496 (800) 445-0402
M–F 5am–5pm PT
learn.unum.com/Caltech
Mobile App: MyUnum for Members
Critical Illness Unum 477799 (800) 635-5597
M–F 5am–5pm PT
learn.unum.com/Caltech
Mobile App: MyUnum for Members
Hospital Indemnity Unum 477801 learn.unum.com/Caltech
Mobile App: MyUnum for Members
Accident Insurance Unum 477800 learn.unum.com/Caltech
Mobile App: MyUnum for Members
Group Legal LegalShield 302966 (888) 807-0408
M–F 5am–5pm PT
benefits.legalshield.com/Caltech
Mobile App: LegalShield and IDShield
Identity Theft Protection LegalShield 302966 (888) 807-0408
M–F 5am–5pm PT
benefits.legalshield.com/Caltech
Mobile App: LegalShield and IDShield
Long-Term Care (LTC) Insurance Genworth Policy number: 17478 (800) 416-3624
M–F 5am–5pm PT
genworth.com/caltech
Home, Auto, and Pet Insurance MetLife
Farmers GroupSelect (Discount Code: B1T)
When you call or go online for a quote, mention you are a Caltech employee. (800) 438-6388
M–F 5am–5pm PT
metlife.com/info/caltech
Additional Contacts
Medical Plan Assistance Included Health 49188800 (800) 929-0926 includedhealth.com/caltech
Mobile App: Included Health
Childcare Assistance Program Human Resources Benefits Office N/A (626) 396-6443
M–F 5am–5pm PT
shr.caltech.edu
Email: [email protected]
Backup Childcare Care.com N/A (855) 781-1303
Available 24/7
caltech.care.com
Mobile App: Care.com
Retiree Medical Caltech N/A (855) 251-0920
M–F 5:30am–6pm PT
caltechretireebenefits.com
Business Travel Accident (BTA) Insurance ISOS 11BCMA000180 (215) 942-8226
Available 24/7
internationalsos.com
Mobile App: International SOS
Medical Evacuation and Repatriation (MER) ISOS 11BCMA000180 (215) 942-8226
Available 24/7
internationalsos.com
Mobile App: International SOS
International Travel Assistance ISOS 11BCMA000180 (215) 942-8226
Available 24/7
internationalsos.com
Mobile App: International SOS
Base Retirement Plan TIAA Base Plan: 403497
Voluntary Plan: 403498
457(b) Deferred Compensation: 101207/403499
General questions: (800) 842-2252
M–F 5am–7pm PT
Schedule a consultation: (800) 732-8353
M–F 5am–5pm PT
tiaa.org/Caltech
Mobile App: TIAA
Voluntary Retirement Plan TIAA Base Plan: 403497
Voluntary Plan: 403498
457(b) Deferred Compensation: 101207/403499
General questions: (800) 842-2252
M–F 5am–7pm PT
Schedule a consultation: (800) 732-8353
M–F 5am–5pm PT
tiaa.org/Caltech
Mobile App: TIAA
457(b) Deferred Compensation Plan TIAA Base Plan: 403497
Voluntary Plan: 403498
457(b) Deferred Compensation: 101207/403499
General questions: (800) 842-2252
M–F 5am–7pm PT
Schedule a consultation: (800) 732-8353
M–F 5am–5pm PT
tiaa.org/Caltech
Mobile App: TIAA
Employee Assistance Program (EAP) Caltech’s Staff and Faculty Consultation Center (SFCC) N/A (626) 395-8360 sfcc.caltech.edu
Concierge – Anthem
Anthem Concierge (Anthem members only) For Caltech: Ruben Rodriguez N/A (626) 395-6628 Email: [email protected]
Pharmacy Concierge (Anthem members only) Integrity Pharmaceutical Advisors (IPA) N/A (844) 453-7043
M–F 8am–8pm PT
Schedule an appointment

Eligibility

You are eligible for employee benefits if you are a:

  • Staff member regularly scheduled to work 20 or more hours per week (including temporary staff on an assignment expected to last four months or more).
  • Faculty member.
  • Postdoctoral Scholar (eligibility may vary based on funding source).

Dependent Information
If you enroll in Caltech benefits, you may also enroll your eligible dependents:

  • Your spouse.
  • Your Registered Domestic Partner (RPD). An RPD is:
    • An opposite-sex partner – registration with the California Secretary of State is required (unless enrolled prior to January 1, 2011).
    • A same-sex domestic partner – registration with the California Secretary of State is required (unless enrolled prior to January 1, 2011).
  • Your children up to age 26 (coverage ends on the last day of the month in which children reach their 26th birthday).*
  • Your children age 26 and over who are incapable of employment because of a physical or mental disability. (Eligibility is subject to review and approval by the insurance carrier.)*

*This includes natural children, stepchildren, adopted children, children of a RDP, and children who you’re a court-appointed guardian.

What to Know

  • Documentation is required to confirm your dependent’s relationship to you. See chart below for additional details.
  • You submit your dependent documentation through the benefits enrollment system by uploading the required documents.
  • You must submit documentation within 31 days of adding your dependent in the enrollment system.
  • If you don’t submit the required documents, your dependent will not be eligible for coverage.
  • You only need to submit documentation when adding a dependent. However, you will need to certify your dependents are still eligible for coverage during Annual Open Enrollment each year.
  • Watch this video to learn more about dependent certification.

 

Benefits 101

Retirement 101

How to Enroll

Dependent Certification

For general questions about your benefits, eligibility, or how to enroll contact:

Benefits Office
[email protected] or call (626) 395-6443
(M-F, 8 a.m.-5 p.m. PT)

What to Know

  • COBRA is available for medical, dental, vision, and the healthcare spending account.
  • Your cost for COBRA coverage is 100% of the full group rate plus an additional 2% administrative fee.
  • If you notify us of a qualifying COBRA life event, a COBRA enrollment packet will be mailed to you and your covered dependent from WageWorks, Caltech’s COBRA administrator.
  • To elect COBRA, complete the COBRA enrollment forms and return them to WageWorks by the due date listed on the form.
  • You (and your covered dependents) are eligible for up to 18 months of COBRA coverage after one of the following life events:
    • You voluntarily leave or retire from Caltech.
    • You are no longer eligible for Caltech benefits.
    • Caltech ends your employment for any reason, unless you were terminated because of gross misconduct.
  • Your covered dependents are eligible for up to 36 months of COBRA coverage after one of the following life events:
    • You are divorced or legally separated.
    • You die.
    • Your dependent no longer qualifies as a covered dependent (for example, when your dependent child reaches age 26).
  • If you have questions about COBRA, please call WageWorks at (888) 678-4881. To learn more, review the COBRA General Notice.

What to Know

  • The documentation could be in a 1095-B form issued by the insurance carrier or a 1095-C form issued by Caltech.
  • The IRS deadline for Caltech furnishing 1095-C forms is March 2 (March 3 in a leap year) or the next business day if the due date falls on a weekend or holiday.
  • While neither 1095 form is required to file your tax return, it is important to keep the form for your records.
  • For more information about the ACA and the tax form, please refer to the following documents: